Secure staff payment
Helcim hosted checkout
Search within your active site, select the tenant, then open Helcim. Card details stay entirely inside Helcim's hosted form; StorVaultOS never provides card-number or CVV fields.
Staff authentication required.
Sandbox rehearsal
TEST ONLY receipt
This receipt proves the hosted checkout and validation path only. It is not a tenant payment, does not change the ledger, and is not emailed.
| Unit | Amount |
|---|
Account posting complete
Payment receipt
The existing approved Helcim payment was posted to the account. The card was not charged again.
Find tenant
Selected tenant
Active units
| Unit | Size | Monthly rent | Due day | Balance |
|---|
Recent payments at this site
| Date | Unit | Amount | Method | Status |
|---|
Front desk payment
Cash price
The saved account price is the card price. Cash, check, and money order receive the same 3% discount on eligible card-price rent. No card fee is added.
Account posting complete
Front desk receipt
| Unit | Card price | Discount | Received |
|---|
Owner sandbox rehearsal
Test saved-card autopay
This makes one Helcim sandbox charge using the selected tenant's sandbox saved payment method. It cannot post to the tenant ledger or send a receipt email. A fresh authenticator verification is required.
Recent payment status
Provider validation and ledger status for this site.
Unassigned provider events
These signed Helcim events could not yet be matched to a tenant or facility. Do not retry or post them manually until they are reconciled.
| Received | Transaction | Status |
|---|
| Updated | Tenant | Amount | Provider | Ledger | Receipt | Action |
|---|
AI secretary saved-card payments
These are the durable Retell payment records. “Finish TEST receipt” uses the existing approved sandbox transaction and never charges the card again.
| Updated | Tenant | Amount | Mode | Status | Transaction | Action |
|---|
Autopay runs
Unknown or approved-but-unposted results require reconciliation and must never be charged again.
| Period | Tenant | Amount | Status | Attempts | Transaction |
|---|
Refund/reversal review requests
Held requests are audit records only. They do not move money or change balances.
| Requested | Tenant | Type | Amount | Status |
|---|
Permission-controlled financial review
Request refund or reversal review
This form creates a held review record only. Refund/reversal execution and ledger changes remain disabled.
Dual-control review
Sensitive payment approvals
A different authorized staff member must review refunds and reversals. A fresh authenticator code is required. Approval never executes money in this screen.
| Requested | Tenant | Action | Details | Status | Review |
|---|